Hertz Continues To Earn Top Honors In Car Rental Industry
Company Sweeps FlyerTalk Awards, Wins Trip Advisor's Travelers' Choice Award and Tops Christopher Elliott's List of Best Rental Companies of 2013
Jun 20, 2013
PARK RIDGE, N.J., June 20, 2013 /PRNewswire/ -- The Hertz Corporation (NYSE: HTZ), the world's largest general use car rental brand, recently earned top honors with three separate car rental industry influencers. For the second consecutive year, Hertz and its Gold Plus Rewards program swept the FlyerTalk Awards, garnering top honors for Best Rewards Program and Outstanding Benefits in the Americas, Europe/Africa and Middle East/Oceania; in Trip Advisor's first car rental survey, U.S.-based travelers chose Hertz as the favorite brand of car rental in the 2013 Travelers' Choice Awards for Travel Favorites. Hertz was also chosen as the number one best rental company in Christopher Elliott's list of six best rental companies of 2013.
"Hertz prides itself on providing superior customer service and value with our innovative products and services, such as our robust and rewarding loyalty program," commented Hertz Chairman and Chief Executive Officer, Mark P. Frissora. "Being recognized yet again by the influential members of FlyerTalk for our Gold Plus Rewards program, and being selected as the 'favorite' and 'best' car rental company in the industry by travelers across the U.S., is a testament to our intense focus on giving our customers the fastest, easiest and most valued car rental experience."
Hertz's Gold Plus Rewards program received top honors at the FlyerTalk Awards for the past two years in a row. FlyerTalk is a community of nearly 500,000 business and leisure travelers dedicated to finding and sharing elite-level knowledge of air, hotel and car rental programs. The FlyerTalk Best Program award signifies the finest combination of value, ease-of-redemption and customer service.
Hertz was chosen by U.S.-based travelers as the favorite brand of car rental in the 2013 TripAdvisor's Travelers' Choice Awards for Travel Favorites. The survey, conducted by the popular website, recognizes brands travelers prefer to have with them on their trips. Travelers in the U.K., France, Italy and Spain also named Hertz as their favorite car rental/car hire agency.
And, this year, Hertz earned the top spot on Christopher Elliot's List of Best Car Rental Companies. Elliot is a consumer advocate, multimedia journalist and customer service expert known for his practical advice and creative solutions to customer-service problems. His informal "lists" are formed through an online nomination process and voted on by consumers through a poll on his website.
Hertz is committed to providing its customers speed, ease and value with technological innovations and personalized service. "Traveling at the Speed of Hertz" offers a variety of unique customer enhancements, which include:
- Carfirmation: Hertz's mobile email/SMS text service – Mobile Gold Alerts -- that confirm a Gold customer's reservation and advises them of their car location.
- Carfirmation Upgrade: Hertz Carfirmations also shows other available cars and upgrades and lets members select the one they want – all on their mobile device in three simple steps.
- Choose Control: Hertz Gold Choice gives the customer the power to keep the car they reserved or simply choose another, something no other car rental brand offers.
- Zap Technology: Hertz's Gold enrollment and e-Return is the fastest way to get customers in their cars and when they return, back on their way home. Hertz will email the customer's receipt in a flash.
- Acceler-Rental: Hertz is the first car rental company to now offer both airport and neighborhood location customers the ability to rent cars through a live face-to-face video kiosk with Hertz ExpressRent™ kiosks.
- Mobile Apps: As consumers are looking to mobile technologies as a way to take back control of their travel experience, from on-the-go bookings to instant upgrades.
- Hertz Mobile App: Book, modify and search car rental reservations, find locations, and browse special deals and offers all from the palm of your hand.
- Hertz NeverLost My Explore App: Users can plan their itinerary and navigate popular cities all on their smart phone and import it into a calendar or to the award-winning Hertz NeverLost® GPS.
- Hertz on Demand™ Mobile App: Members have 24/7 access to a variety of vehicles when and where they need them with the ability to reserve a car or modify an existing reservation and view upcoming and previous reservations.
About The Hertz Corporation
Hertz operates its car rental business through the Hertz, Dollar and Thrifty brands from approximately 10,400 corporate, licensee and franchisee locations in North America, Europe, Latin America, Asia, Australia, Africa, the Middle East and New Zealand. Hertz is the largest worldwide airport general use car rental brand, operating from approximately 8,800 corporate and licensee locations in approximately 150 countries. Hertz is the number one airport car rental brand in the U.S. and at 111 major airports in Europe. Dollar and Thrifty have approximately 1,580 corporate and franchisee locations in approximately 80 countries. Hertz is an inaugural member of Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 10 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and services such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige and Green Traveler Collections, set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz On Demand car sharing business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services.
To make car rental reservations or for more information, customers can call their travel agent, or call Hertz toll-free at 1-800-654-3001. Information and reservations are also available on the web at www.hertz.com.
SOURCE The Hertz Corporation
For further information: Paula Rivera, (201) 307-2824, firstname.lastname@example.org