Connect by Hertz and B&Q Sign Agreement to Put Customers in the Driving Seat for Home Delivery
Connect by Hertz to Supply 137 Vans to Major UK Home Improvement and Garden Retailer for Customer Van Hire
Apr 12, 2011
PARK RIDGE, NJ, Apr 12, 2011 (MARKETWIRE via COMTEX) -- The Hertz Corporation (NYSE: HTZ) announced that Connect by Hertz, the global car sharing club of Hertz, has signed a three year agreement with the UK's leading home improvement and garden center retailer, B&Q, to bring short term, self-drive van rental to customers. After a successful 23 week pilot across seven stores, Connect by Hertz vans will be rolled out to 137 B&Q stores across the UK from today. A demonstration of the van hire service is available on YouTube at http://www.youtube.com/watch?v=zqcy_EGHI2o.
Mark P. Frissora, Chief Executive Officer and Chairman of Hertz, said: "Our agreement with B&Q has made the shopping experience even easier for customers. With a Connect by Hertz van, customers can shop with ease in the knowledge that they can take their large purchases directly home with them there and then, rather than worrying about fitting large items into their car or sitting at home waiting for deliveries. This agreement marks a new era in home delivery, and is just one example of how short term rentals are revolutionizing the way we move -- demonstrating the possibilities Connect by Hertz can have for consumers, businesses and partners."
The new agreement will give B&Q customers the option to rent a Connect by Hertz van from the store's car park, enabling them to take large purchases home, immediately after payment. Customers will no longer need to worry about squeezing large fixtures and fittings into their own cars, or stay at home to wait for deliveries. With dual branded Connect by Hertz / B&Q vans stationed in the store's car parks across the country, customers can shop with the utmost freedom, and not feel restricted by the size of the purchases they make.
Priced at just GBP 14 (UK pounds sterling) an hour, customers can load their shopping into a LWB Ford Transit Van and take their latest purchases straight home with them. The price covers insurance, tax, congestion charges and 20 miles of fuel. Using the service is seamless; customers simply sign up to Connect by Hertz by using an instant enrolment pack available from the store. Alternatively, customers can enroll calling UK telephone number +44 207 365 4199 from today, or online at www.diy.com/connectbyhertz from April 14th.
Once on the road, the customer has full access to the Connect by Hertz member care center, which can assist customers in case of any questions. If a customer finds that a journey is taking longer than anticipated, the rental period can be extended using a touch pad fitted inside each vehicle.
Katherine Paterson, B&Q's Marketing Director, highlighted: "Our agreement with Connect by Hertz is an example of our dedication to improving customer service at every possible touch point. By partnering with Connect by Hertz, we are offering customers a simple and convenient way to take their larger purchases home. With Connect by Hertz's enhanced technology offerings such keyless entry to the vans, combined with its solid reputation for reliability, this agreement will greatly enhance the shopping experience. We have had hugely positive feedback from customers following the pilot, and are very excited to be adding this service to our stores."
To hire a van, customers need to be 21 years and over, have a driving license and valid debit or credit card, and register to be a member of Connect by Hertz. Membership allows customers global access to a fleet of 1,000 cars and vans bookable by the hour.
About Connect by Hertz Connect by Hertz, the global car sharing club of The Hertz Corporation (NYSE: HTZ), has more than 700 vehicles, 20,000 members and more than 200 locations worldwide, including corporate offices and universities. All cars are equipped with Eileo(R) technology, and benefits covered by the hourly rate include gas, insurance, GPS turn-by-turn navigation, 24/7 roadside assistance, 24-hour Member Care Center communication, and 180 free miles per day. For more information, visit www.connectbyhertz.com.
About Hertz Hertz is the largest worldwide airport general use car rental brand operating from more than 8,500 locations in 146 countries worldwide. Hertz is the number one airport car rental brand in the U.S. and at 83 major airports in Europe, operating both corporate and licensee locations in cities and airports in North America, Europe, Latin America, Asia, Australia and New Zealand. The Company also operates the Advantage car rental brand at 26 airports in the U.S. and the global car sharing club, Connect by Hertz, in New York City, Berlin, London, Madrid, Melbourne, and Paris. In addition, Hertz operates one of the world's largest equipment rental businesses, Hertz Equipment Rental Corporation, offering a diverse line of rental equipment, including tools and supplies, and new and used equipment for sale from approximately 325 branches in the United States, Canada, China, France, Spain and Italy.
For more information please see www.hertz.com.
About B&Q B&Q is part of Kingfisher plc, Europe's leading home improvement retail group. B&Q is the largest home improvement and garden centre retailer in the UK and Ireland with 330 stores, employing more than 30,000 people nationwide, more than a quarter of whom are over 50 years of age, with a similar number under the age of 25. For more information about B&Q please go to www.diy.com/aboutus.
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SOURCE: The Hertz Corporation